Deputy Manager- Digital Transformation

From 3 to 8 year(s) of experience
₹ 3,50,000 - 7,00,000 P.A.

Job Description

Digital Transformation@Hdfclife

HDFC Life has continuously innovated with a futuristic mindset and led the industry in this area. One of the mandates of the team (us!), rolling into the CEO’s office, is to work on cutting edge ideas in the area of life insurance.

We are responsible for conceptualizing new ideas through consumer research and market intelligence, and also testing these ideas through an iterative pilot-feedback-repeat loop. We are (thankfully) empowered individuals who like to think of ourselves as “idea owners”, with the ability to think differently, challenge the status quo and with a bias for action.

If you are passionate about using technology to create a differentiated &user experience through superior design and interface on digital applications (e.g., website, mobile app etc.) or if continuously improving customer experience through iterative feedback on user requirements excites you,then do reach out to us. This role will give you a high degree of freedom and exposure to drive end to end product design along with a fair amount of accountability.

Roles and Responsibilities

1) Should have some background/understanding of payout recycling
2) Application login to issuance process understanding
3) Realtime time lead management of candidate shown interest to be certified agent through online platform
4) Contact center management
5) Manage training & quality of call center advisor
6) Payout governance
7) Process automation reduce manual dependency in the process

Desired Candidate Profile

Qualification: Graduation

Experience: 3yrs to 7 yrs

Industry: Banking/ Insurance preferred

Role:Practice Manager / Head

Salary: 3,50,000 - 7,00,000 P.A.


Functional Area:Engineering - Software

Role Category:Software Development

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile


HDFC Life, one of India€™s leading private life insurance companies, offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), India€™s leading housing finance institution and Standard Life plc, the leading provider of financial services in the United Kingdom. HDFC Life€™s product portfolio comprises solutions, which meet various customer needs such as Protection, Pension, Savings, Investment and Health. Customers have the added advantage of customizing the plans, by adding optional benefits called riders, at a nominal price. The company currently has 37 retail and 8 group products in its portfolio, along with 9 optional riders catering to the savings, investment, protection and retirement needs of customers. HDFC Life continues to have one of the widest reaches among new insurance companies with about 500 branches in India touching customers in over 900 cities and towns. The company has also established a liaison office in Dubai. HDFC Life has a strong presence in its existing markets with a strong base of Financial Consultants. For more information, please visit our website,
Company Info
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Recruiter Name:Divya Chawla