Deputy Manager Persistency (Communications)

From 3 to 8 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

About HDFC Life:


HDFC Life, one of India’s leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 380+ branches in India touching customers in over 900 cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.


Purpose of the Job:

  • Persistency Department has the responsibility of retaining business by ensuring customer satisfaction.
  • Job Role is to strategize design and execute customer communication and ensure regulatory compliance.


Duties & Responsibilities:

  • Create engaging content for the customers to meet different business objectives.
  • Explore and add new channel of communication.
  • Manage and track performance of campaigns to optimize collections via non intrusive ways.
  • Ensure internal compliance towards audit, information security, risk management and regulatory requirement.
  • Identify and run projects which are value add to the department.


Knowledge Skills and Abilities

  • Any Graduate with minimum 3 years of Work Experience in Content Writing and Campaign Management.
  • Experience in Customer Service Industry preferably Life Insurance.
  • Good communication skills.
  • Analysis and Presentation to Senior Management.
  • Problem Solving and Out of the box thinking.





Role:Content Marketing Manager

Salary: Not Disclosed by Recruiter

Industry:Insurance

Functional Area:Marketing & Communication

Role Category:Digital Marketing

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

HDFC Life

About HDFC Life:


HDFC Life, one of India’s leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 380+ branches in India touching customers in over 900 cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

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Contact Company:HDFC Life

Website:http://careers.hdfclife.com