We are looking for enthusiastic & passionate individuals to work with the country's best private life insurer.
Walkin @ HDFC Life for Senior Associate Branch Operations!!!
1.Sr Associate - Branch Operations.
JOB PROFILE :-
- Interacting with external customers and internal customers and addressing their queries, requests and complaints.
- Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
- Responsible for doing the evaluation of all complaints/correspondence received by HDFC SL.
- Interact with other functions / departments to get the necessary information which would be act as a vital inputs to resolve the complaint
- To proactively work and participate in initiatives taken up for improvement.
- Train and develop the new team members in terms of processes, function, quality standards, product and systems.
- Ensure all the complaints are resolved with-in TAT maintaining the desired quality level
- Handle escalated complaints received from various sources such as IRDA ,Top Management resolving them on fast track basis.
REQUIRED CANDIDATE PROFILE:
Qualification: Minimum Graduation in any stream is mandatory
Experience: Insurance experience preferable & Good communication skills.
Interested candidates can walk-in as per the following details:
Date of Interview: 18-Apr-2018 (Wednesday)
Timing: 11.00am to 2.00pm
Contact Person: Avani Pandya
Address: HDFC Life Insurance company Ltd.
Ground Floor & 2Nd Floor, Plot No 32 & 33,
Near 32 Miles Stone Sector- 15, Huda Market Part 2, Gurgaon - 122001
Kindly carry a print out of this mail, photo ID Proof and your updated resume.
This is Mass Mailing Activity, Kindly ignore If not Suitable to your profile.
Thanks and Regards,
Talent Acquisition Team
HDFC Life, Corporate office.
Salary: Not Disclosed by Recruiter
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Recruiter Name:Jigisha Purohit
Contact Company:HDFC Standard Life Insurance Company Ltd
Address :12th Floor, Lodha Excellus,, Apollo Mill Compund, N.M.Joshi Marg, Mahalakshmi