Greetings from HDFC Life !!!
Here is an opportunity to work with one of the reputed Life Insurance companies in India .
Please refer below Job Description.
Designation : Senior Associate - Operations ( Call Center Operations - Persistency )
Department : Persistency Operations ( Call Center Management)
Job Location : Corporate Office , Lower Parel.
-Processing & Servicing of policy documents.
-End to End Coordination with assigned sales team through calls, SMS and mails.
-Resolving issues and facilitating speedy closure of pending cases by coordinating with sales team and other departments.
-Prepare day-end activity reports.
-Scrutinizing and verifying the documents submitted by sales people with those updated in the database.
Candidate Required :-
* Basic Excel Knowledge to prepare business reports.
* Candidates are expected to make 50-60 phone calls per day to facilitate conversion.
* Possess fairly good communication skills in English
* Have good listening and comprehension skills.
** Freshers are Welcomed **
**Candidates with BPO experience will be preferred**
***Immediate Joinee preferred ***
Please find below all the details for the interview process:
Date of Interview : 24 th and 25 th January 2018 ( Wednesday and Thursday)
Interview Timings : 10:30 am - 12:30 pm
(Late entrants would not be entertained)
Contact Person : Vasundhara Joshi
Documents to carry : 2 copies of Updated Resumes , Identity Proof and Print Copy of this Mail.
Interview Venue Details: HDFC Standard Life ( Corporate Office )
12th floor, Lodha Excelus, Apollo Mills Compound, N M Joshi Marg, Lower Parel (East) , Mumbai 11
**Candidates who have already walked in for past 6 months for any of the positions will not be eligible**
PS: No prior appointment or scheduling is required. If your candidature fits the profile mentioned above, you may directly Walk in. This is a bulk mailing process and you are requested to ignore this mail if the given job description does not match your profile or interest.
Salary: INR 1,00,000 - 3,00,000 P.A.
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time