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Walk in Drive @ HDFC Life for hiring Senior Associate - Call Center

1 - 5 YearsMumbai

Walkin Interview on 19th February from 11 AM

Interview Venue Details: HDFC Standard Life ( Corporate Office ) 12th floor, Lodha Excelus, Apollo Mills Compound, N M Joshi Marg, Lower Parel (East) , Mumbai 11

Applicants need to go to the venue mentioned or call on the number provided below
Posted: 34 days ago

Job Description

Greetings from HDFC Life !!!

Here is an opportunity to work with one of the reputed Life Insurance companies in India .
Please refer below Job Description.

Designation : Senior Associate - Operations ( Call Center Operations - Persistency )
Department : Persistency Operations ( Call Center Management)
Job Location : Corporate Office , Lower Parel.

-Processing & Servicing of policy documents.
-End to End Coordination with assigned sales team through calls, SMS and mails.
-Resolving issues and facilitating speedy closure of pending cases by coordinating with sales team and other departments.
-Prepare day-end activity reports.
-Scrutinizing and verifying the documents submitted by sales people with those updated in the database.

Candidate Required :-
* Basic Excel Knowledge to prepare business reports.
* Candidates are expected to make 50-60 phone calls per day to facilitate conversion.
* Possess fairly good communication skills in English
* Have good listening and comprehension skills.

** Freshers are Welcomed **
**Candidates with BPO experience will be preferred**
***Immediate Joinee preferred ***

Please find below all the details for the interview process:
Date of Interview
: 19 th February 2018 - Monday
Interview Timings : 10:30 am - 12:30 pm
(Late entrants would not be entertained)
Contact Person : Vasundhara Joshi
Documents to carry : 2 copies of Updated Resumes , Identity Proof and Print Copy of this Mail.
Interview Venue Details: HDFC Standard Life ( Corporate Office )
12th floor, Lodha Excelus, Apollo Mills Compound, N M Joshi Marg, Lower Parel (East) , Mumbai 11
**Candidates who have already walked in for past 6 months for any of the positions will not be eligible**

PS: No prior appointment or scheduling is required. If your candidature fits the profile mentioned above, you may directly Walk in. This is a bulk mailing process and you are requested to ignore this mail if the given job description does not match your profile or interest.

Salary: INR 1,75,000 - 2,25,000 P.A.
Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Company Profile

HDFC Standard Life Insurance Company Ltd
HDFC Standard Life Insurance Company Ltd. is one of India's leading private life insurance companies, which offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC Ltd.), India's leading housing finance institution and The Standard Life Insurance Company, a leading provider of financial services from the United Kingdom. Both the promoters are well known for their ethical dealings and financial strength and are thus committed to being a long-term player in the life insurance industry.
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Contact Details

Recruiter Name:Vasundhara Joshi

Contact Company:HDFC Standard Life Insurance Company Ltd