Here is an opportunity to work with one of the reputed Life Insurance companies in India .
Please refer below Job Description.
Designation : Senior Associate
Department : Operations
Job Location : Head Office , Lower Parel.
JOB PROFILE :-
Customer Relationship & Service
*Interacting with Internal/External Customers, addressing their queries, requests and complaints.
*Upfront Complaint Resolution, wherever possible, else escalate wherever required
New Business Processing
*Communicate with existing Clients for feedback & queries if any, sending premium reminders etc. .
*Wherever activity assigned by Cluster Manager work closely with managers, process management team & IT for up gradation projects.
*Processing Unit Linked instructions as per guidelines
*Maintenance of all requisite processing records, files and registers
*Compliance to all laid out processes of the function. This will be directly correlated to performance in audit
*To assist in internal audit and ensure actionable s are complied with within committed timelines.
DESIRED SKILLS: -
- Graduate with minimum 1 year experience into MIS
- Hands-on experience into Vlookup, Hlookup, Pivot Table, etc
- Preferred industry is Health / Life/ General Insurance
- Knowledge of Group Asia /Life Asia.
Please find below all the details for the interview process:
Date of Interview : 29 th March 2018 - Thursday
Interview Timings - 10 :30 am - 12:30 pm
(Late entrants would not be entertained)
Documents to carry : 2 copies of Updated Resumes , Identity Proof and Print Copy of this Mail.
Interview Venue Details: HDFC Standard Life ( Head Office )
12th floor, Lodha Excelus, Apollo Mills Compound, N M Joshi Marg, Lower Parel (East) , Mumbai 11
**Candidates who have already walked in for past 6 months for any of the positions will not be eligible**
PS: No prior appointment or scheduling is required. If your candidature fits the profile mentioned above, you may directly Walk in. This is a bulk mailing process and you are requested to ignore this mail if the given job description does not match your profile or interest.
Salary: INR 1,75,000 - 2,25,000 P.A.
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Recruiter Name:Vasundhara Joshi
Contact Company:HDFC Standard Life Insurance Company Ltd
Time and Venue
HDFC Standard Life, Head Office 12th Floor, Lodha Excelus, Apollo Mills Compound, N.M.Joshi Marg, Lower Parel (East), Mumbai-11