Walk In Drive @ HDFC Life for hiring Customer Relations – Vikhroli

1 - 4 Years
Mumbai

Time and Venue

Walkin Interview on 27th March from 11 AM onwards

HDFC Standard Life (Vikhroli Branch )  Ground Floor, Gala No. 1 to 5, SGS House, Vikhroli (West), Mumbai - 400079

Express interest to recruiter and also get a reminder of this walk-in

Job Description

Greetings fro HDFC Life !!!


Here is your chance to work with one of the country's best private life insurer.

We are hiring for the position of Senior Associate - Customer Relations f for Vikhroli Branch

Job Description:
  • Ensure customer service and support in all backend operations and create customer delight at every interaction.
  • Excercise daily controls over all critical activities being conducted at reporting branches.
  • Interacting with internal and external customers and answering their queries, requests and complaints.
  • Complaints Management - Addressing custoer complaints at the branch, system updation, coordination with Sales / Hub / other functions for resolution.
  • Handling end to end business processing starting from creation of client ID, case start-up, new business login, follow up for policy issuance, quality check.
  • Scrutiny of accepted new business application forms, recording rejections, coordination with Sales for completon of requirement and system updation.
  • Publishing of regular MIS and reports

Required Skills:

Graduate with minimum an year experience into Customer Relations , Handling Walk In Customers, Handling escalations and Grievances


Please find below all the details for the interview process:

Date of Interview : 27 th March 2018 - Tuesday
Interview Timings : 11 am - 5 pm.
(Late entrants would not be entertained)
Contact Person : Laxmi Verma / Kiran Pagare
Documents to carry : 2 copies of Updated Resumes , Identity Proof and Print Copy of this Mail.
( Mention Reference of Vasundhara Joshi on your CV )
Interview Venue Details: HDFC Standard Life (Vikhroli Branch )
Ground Floor, Gala No. 1 to 5, SGS House, Vikhroli (West), Mumbai - 400079

Salary: INR 1,75,000 - 2,25,000 P.A.

Industry:Insurance

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

HDFC Standard Life Insurance Company Ltd
HDFC Standard Life Insurance Company Ltd. is one of India's leading private life insurance companies, which offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC Ltd.), India's leading housing finance institution and The Standard Life Insurance Company, a leading provider of financial services from the United Kingdom. Both the promoters are well known for their ethical dealings and financial strength and are thus committed to being a long-term player in the life insurance industry.
View Contact Details+

Recruiter Name:Vasundhara Joshi

Contact Company:HDFC Standard Life Insurance Company Ltd

Telephone:00000000

Time and Venue

Walkin Interview on 27th March from 11 AM onwards

HDFC Standard Life (Vikhroli Branch )  Ground Floor, Gala No. 1 to 5, SGS House, Vikhroli (West), Mumbai - 400079

Express interest to recruiter and also get a reminder of this walk-in