Here is your chance to work with one of the country's best private life insurer.
We are hiring for the position of Senior Associate - Customer Relations f for Vikhroli Branch
- Ensure customer service and support in all backend operations and create customer delight at every interaction.
- Excercise daily controls over all critical activities being conducted at reporting branches.
- Interacting with internal and external customers and answering their queries, requests and complaints.
- Complaints Management - Addressing custoer complaints at the branch, system updation, coordination with Sales / Hub / other functions for resolution.
- Handling end to end business processing starting from creation of client ID, case start-up, new business login, follow up for policy issuance, quality check.
- Scrutiny of accepted new business application forms, recording rejections, coordination with Sales for completon of requirement and system updation.
- Publishing of regular MIS and reports
Graduate with minimum an year experience into Customer Relations , Handling Walk In Customers, Handling escalations and Grievances
Please find below all the details for the interview process:
Date of Interview : 27 th March 2018 - Tuesday
Interview Timings : 11 am - 5 pm.
(Late entrants would not be entertained)
Contact Person : Laxmi Verma / Kiran Pagare
Documents to carry : 2 copies of Updated Resumes , Identity Proof and Print Copy of this Mail.
( Mention Reference of Vasundhara Joshi on your CV )
Interview Venue Details: HDFC Standard Life (Vikhroli Branch )
Ground Floor, Gala No. 1 to 5, SGS House, Vikhroli (West), Mumbai - 400079
Salary: INR 1,75,000 - 2,25,000 P.A.
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(NonTechnical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Recruiter Name:Vasundhara Joshi
Contact Company:HDFC Standard Life Insurance Company Ltd
Time and Venue
HDFC Standard Life (Vikhroli Branch )Â Ground Floor, Gala No. 1 to 5, SGS House, Vikhroli (West), Mumbai - 400079