4 - 6 Years

Job Description

Dear Candidate,

Greetings from HDFC Life!!

Below mentioned is the job description of an opportunity as a Manager in the Branch Operations department.

Candidates interested for the same can mail a soft copy of the updated CV on the email ID mentioned below:


An overview of the job and its contribution

1. Process & System Design for Branch Operations for existing and new Process, systems etc

2. Representing Branch operations in various stakeholder meetings wrt Process / System Design and Assurance Management

3. Assurance Management on Process and systems

4. Management of external certification on defined intervals for:
a. Cheque (Not Banked) Balance
b. Score Certification
c. FSCP Certifications
d. Any other regulatory requirement


Main duties, tasks and responsibilities of the role

1. System Testing
2. Creation / Testing of UAT scenarios, Regression tests etc
3. Governance: Statutory Audits and Audit Visits
4. Facilitate auditor visits and align branches with audit requirements; Certification of cash and Cheque balances for all 346 locations (including reconciliation or premium for Spokes locations too)
5. Financial Statement Closure Process: Certification and data validations for transactions processed at branches including Premium receipting
6. Governance: SDA/AIrR/ Branch Audit/ Concurrent Audits
7. Design of Parameters (across all processes and activities)
8. Calibrations
9. Control Reports Management:
10. Total 40+ Control Reports are being made and circulated to Branches to take corrective action or reconciliation to avoid AML, ULIP and other deviations
11. Reporting in Outsourcing Activities, Escore Reporting and Validations, Printing & Dispatch of Customer Letters and Release of Various wonders queues

Salary: INR 9,50,000 - 11,00,000 P.A.


Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Role:Operations Manager

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above


PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

HDFC Standard Life Insurance Company Ltd

HDFC Standard Life Insurance Company Ltd. is one of India's leading private life insurance companies, which offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC Ltd.), India's leading housing finance institution and The Standard Life Insurance Company, a leading provider of financial services from the United Kingdom. Both the promoters are well known for their ethical dealings and financial strength and are thus committed to being a long-term player in the life insurance industry.
View Contact Details+

Recruiter Name:Leah D'souza

Contact Company:HDFC Standard Life Insurance Company Ltd

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