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Hot Vacancy| Deputy Manager- Operations Customer Relations- Vijayawada

3 - 8 YearsVijayawada

Posted: 35 days ago

Job Description

Greetings from HDFC Life!!!!

Here is your chance to work with the country's best private life insurer.

We are hiring for  Deputy Manager - Operations - Customer Relations

Location: Vijayawada

Job Description :

1.Customer Relationship & Service
*Interacting with Internal/External Customers, addressing their queries, requests and complaints.
*Upfront Complaint Resolution, wherever possible, else escalate wherever required

2.New Business Processing

*Communicate with existing Clients for feedback & queries if any, sending premium reminders etc. .
*Wherever activity assigned by Cluster Manager work closely with managers, process management team & IT for up gradation projects.

3.Policy Servicing
*Processing Unit Linked instructions as per guidelines
*Maintenance of all requisite processing records, files and registers

*Compliance to all laid out processes of the function. This will be directly correlated to performance in audit
*To assist in internal audit and ensure actionable s are complied

with within committed timelines.



  • Team handling Experience should be must
  • Minimum 5+ Year experience in Life Insurance


Salary: INR 4,00,000 - 5,50,000 P.A.
Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations
Role: Operations Manager
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Doctorate - Doctorate Not Required

Company Profile

HDFC Standard Life Insurance Company Ltd
HDFC Standard Life Insurance Company Ltd. is one of India's leading private life insurance companies, which offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC Ltd.), India's leading housing finance institution and The Standard Life Insurance Company, a leading provider of financial services from the United Kingdom. Both the promoters are well known for their ethical dealings and financial strength and are thus committed to being a long-term player in the life insurance industry.
View Contact Details+
Contact Details

Recruiter Name:Vasundhara Joshi

Contact Company:HDFC Standard Life Insurance Company Ltd