Deputy Manager – Service Delivery Assessment

4 - 7 Years
Mumbai

Job Description

- Conducting end to end regular process assessments and sharing the observations with process owners
- Effectively set up assessment parameters for new processes; also maintain controls and documentation procedures
- Train new recruits on assessment procedures and mentor them in order to independently conduct assessment and share audit findings
- Monitor performance by gathering relevant data and produce statistical reports and Dashboards
-Identify areas for corrective /preventive action & follow-up to assess the proper identification of problem cause & implementation of effective counter measures.
- Review, Approve and monitor the implementation and effectiveness of corrective action plans.
- Assess the effectiveness of the changes implemented by process owner through assessments.

Candidate Requirement:
Any graduate with 4 to 7 years of experience in Quality, Process Engineering, Business Process Re-engineering.
Relevant experience in Insurance industry.
Proficiency in MS office mandatory with basics of Macros for designing reports and assessment sheets

Salary: Not Disclosed by Recruiter

Industry:Insurance

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Company Profile

HDFC LIFE INSURANCE COMPANY LIMITED

HDFC Standard Life Insurance Company Ltd. is one of India's leading private life insurance companies, which offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC Ltd.), India's leading housing finance institution and The Standard Life Insurance Company, a leading provider of financial services from the United Kingdom. Both the promoters are well known for their ethical dealings and financial strength and are thus committed to being a long-term player in the life insurance industry.
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Recruiter Name:Sanika Bhatkar

Contact Company:HDFC LIFE INSURANCE COMPANY LIMITED